While it should go without saying, we’ll still say it—today, IT infrastructure is an essential component of any successful business. The ever-pressing problem, though? Budget cuts.
In this case study, learn how this organization partnered with Scale Service to maintain its soon-to-be legacy system as a new storage system was being built—resulting in massive cost savings for the customer.
EMC’s refresh playbook is often used to swamp NetApp deals thought to be in hand at the last minute, or to prevent new NetApp deployments in the first place by EMC’s leveraging of prohibitively high-priced maintenance costs at one end of the deal or the other.
The customer contacted Scale Service regarding the extremely high support costs for its EMC Isilon backup cluster. The company was receiving pressure from the OEM to upgrade to the latest equipment. The customer was also wrestling with a technical issue on one of its clusters, but was receiving sluggish responses from EMC.