The Full Scale Service Suite

Everything your environment needs. One partner, one call.

Support, buybacks, and refurbished hardware, handled by the same team that has kept enterprise data centers running for close to two decades. No juggling five vendors, no gaps in coverage, no surprises. Just a partner who already knows how to work inside your environment.

Support

Enterprise hardware support, on your terms

Customized short and long-term maintenance for the storage, networking, servers, and tape libraries you already run. Every ticket gets a dedicated Service Account Manager, next-business-day logistics, and direct OEM access when you need it, so small issues never turn into downtime.

Backed by scale: in-house sales engineers and on-site spare parts staged close to your equipment mean faster fixes and fewer surprises, wherever your hardware lives.

Buybacks

Recover value. Retire risk.

When hardware reaches end of life, we help you recoup value from your original investment through buybacks and trade-ins, backed by certified data erasure, degaussing, physical destruction, and an auditable chain of custody from pickup to disposal.

Backed by scale: every asset is tracked end to end, with disposal that always meets or exceeds EPA standards, so your team has peace of mind and a paper trail if anyone ever asks.

Refurbished Hardware

Grow your environment without growing your budget

Expand capacity or build out your archive with tested, certified refurbished storage and networking gear. It is a cost-effective way to scale, add redundancy, or extend the life of a platform already in production, without paying new-hardware prices.

Backed by scale: every unit is held to the same rigorous standards we apply to new deployments, at a fraction of the cost.

How We Transact

However your procurement works, we fit into it. The options are the same across support, buybacks, and refurbished hardware.

Direct with Scale Service

We handle it start to finish, no middleman required. Ambry Genetics came to us directly for a flexible rental storage solution during a cloud migration and saved 90% versus buying new hardware.

Through your existing partner

We work with the hardware or support partner you already have in place. The NHL's software services partner brought us in to support their tape library and servers during a cloud migration, saving 50% in support costs.

Through a new partner

We bring in a trusted partner to fit your procurement process. We stepped in as a new partner for Guardian Life Insurance, helping them save more than $1M during a data migration.