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HPE Support

Scale Service is your Legacy Nimble and 3PAR support partner
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Support for HPE hardware after end of service life

In cooperation with HPE, Scale Service offers on-site hardware break/fix and software phone assistance for many 3PAR systems.

For EOSL and older post-warranty scenarios, call Scale Service today. We offer a wide range of support contracts to fit your needs and budget while you plan for your next HPE deployment.

Integrated cost savings with an enterprise-class third-party call center and on-site short-term support options. Combined with our storage-centric expertise, that framework gives you a cost-effective, stable bridge from a legacy Nimble platform to a new HPE deployment.

What is included

  • 30-70% savings on extended warranties
  • Customized SLAs
  • On-site spares kits for every install location
  • Assigned technician to your account
  • Level 3 3PAR certified engineer on the first call
  • 24x7x365 remote monitoring
  • No off-shore runaround

Nimble and HPE Nimble Storage

Nimble moved to HPE after the acquisition, so its end of service life dates are now published by HPE. We support the CS series hybrid and AF series all-flash arrays, and Nimble sits alongside the wider HPE estate listed below.

Nimble and HPE Nimble Storage arrays can be optionally monitored 24x7x365 via our Pro-Active Seamless Support monitoring tool. It is easy to install and set up, and it works in the background.

Nimble Storage support optionsNimble EOSL dates

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    Call us: +1 877 594 1307
    Email us: sales@scaleserviceinc.com

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    Platforms we support

    Secure and protect your HPE platform until you are ready for refresh. We provide on-site and call center support across storage, compute, tape and network hardware.

    Storage

    • 3PAR
    • StoreServ
    • StoreServ 7200, 74xx
    • StoreServ 8200, 84xx
    • StoreServ P10xxx (V400, V800)
    • StoreServ P204xx, P208xx
    • InServ F Series (F200, F400)
    • InServ T Series (T400, T800)
    • Nimble
    • MSA
    • EVA
    • StoreEasy
    • StoreOnce
    • StorageWorks
    • SureStore

    Compute

    • Apollo 2000, 4000, 6000, Gen 10
    • ProLiant BladeSystem (BL/DL/ML G1-10)
    • ProLiant Rackmount
    • ProLiant Tower
    • ProLiant ML/DL/SL
    • Blade BL
    • Synergy
    • Integrity
    • NetServer
    • HP9000
    • HP3000

    Tape

    • StoreEver MSL
    • StoreEver EML
    • StoreEver ESL

    Network

    • Procurve
    • Aruba
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