HPE Support
Scale Logic is your Legacy Nimble and 3PAR support partner
EOS/EOL Nimble and 3Par support

In cooperation with HPE, Scale Logic offers on-site hardware break/fix and software phone assistance for many Nimble and 3Par systems.

For EOSL and older post-warranty scenarios, call Scale Logic today—we offer a wide range of support contracts to fit your needs and budget while you plan for your next HPE deployment.

Nimble and HPE Nimble Storage arrays can be optionally monitored 24x7x365 via our Pro-Active Seamless Support monitoring tool. Our monitoring is easy to install and set up, and it works in the background.

The Scale Logic Difference: Integrated compelling cost-savings with enterprise-class, 3rd-party call center and on-site short-term support options. Taken together, this framework combined with Scale Logic’s storage-centric expertise ensures a cost-effective, stable bridge from your legacy Nimble platform to a new HPE deployment.

Secure & Protect Your Legacy Nimble Platform until you are ready for Refresh with HPE. We provide on-site & call center support for the following models:

  • Legacy Nimble—CS210, CS220, CS235, CS240, CS260G, CS300, CS460G, CS500, CS700
  • HPE Nimble Hybrid—CS1000H, CS3000, CS5000, CS7000
  • HPE Nimble All Flash—AF1000, AF3000, AF5000, AF7000, AF9000
  • HPE Nimble Secondary—SF100, SF300

Secure & Protect Your 3PAR Platform until you are ready for Refresh with HPE. We provide on-site & call center support for the following models:

  • InServ F Series (F200, F400)
  • InServ T Series (T400, T800)
  • StoreServ P10xxx (V400, V800)
  • StoreServ 7200
  • StoreServ 74xx
  • StoreServ 8200
  • StoreServ 84xx
  • StoreServ P204xx
  • StoreServ P208xx0

Clear benefits

  • Up to 50% savings on extended warranties
  • Customized SLAs
  • On-site spares kits for every install location
  • Assigned technician to your account
  • Level IIII 3PAR certified engineer on the first call
    24X7X365 remote monitoring
  • No off-shore runaround
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