In this case study, learn how this company partnered with Scale Service for a unique and flexible arrangement that led to the short-term provision of multi-level expertise and equipment—all at an enormous cost-savings.
Case Study
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In this case study, learn how this organization partnered with Scale Service to maintain its soon-to-be legacy system as a new storage system was being built—resulting in massive cost savings for the customer.
World-leading professional sports league propels toward cloud migration success with Scale Service storage support.
EMC’s refresh playbook is often used to swamp NetApp deals thought to be in hand at the last minute, or to prevent new NetApp deployments in the first place by EMC’s leveraging of prohibitively high-priced maintenance costs at one end of the deal or the other.
The customer was considering a refresh of multiple VMAX, VNX, and Centera systems and migrating over to NetApp. The systems in question were located in data centers in Washington, DC and Pennsylvania—and the EMC maintenance contract was set to expire in one week.
The customer contacted Scale Service regarding the extremely high support costs for its EMC Isilon backup cluster. The company was receiving pressure from the OEM to upgrade to the latest equipment. The customer was also wrestling with a technical issue on one of its clusters, but was receiving sluggish responses from EMC.