BRIDGE SUPPORT FOR REFRESH TO VAST

Customized, short-term bridge contracts with 24×7 onsite maintenance and global call center — Uniquely designed and quoted to support your new deployment’s transition and migration phases

The Scale Logic Difference – A bridge from the legacy OEM to a new VAST deployment

  • Scale Logic BRIDGES the support services gap during the POC, implementation, and migration process.
  • Customer’s current SLAs often expire before a given new deployment can be officially completed, we neutralize these sales and operational objections so that both parties can move forward with confidence.
  • Our dual redundant call centers are US-based, staffed by certified level 1-4 engineers, and the average call wait time is less than 11 mins.
  • We deliver 24x7x4 onsite SLA reliability and compelling cost savings, up to 70% compared to OEM year four service contracts for your target customers.

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