BRIDGE SUPPORT FOR REFRESH TO VAST
Customized, short-term bridge contracts with 24×7 onsite maintenance and global call center —uniquely designed and quoted to support your new deployment’s transition and migration phases.
A bridge from your legacy OEM to a new VAST deployment
- Scale Logic bridges the support services gap during the POC, implementation, and migration process
- Your current SLAs often expire before a given new deployment can be officially completed—we provide stability with short-term support and other services
- Our dual redundant call centers are US-based, staffed by certified Level 1-4 engineers, and the average call wait time is less than 11 minutes
- We deliver 24x7x4 onsite SLA reliability