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Scale Services Extended Warranty Support Programs for Your Customers
We provide custom bridge contracts, to disrupt OEM account control and protect your customer’s transition phases during installation and migration.
Reduce OPEX to Gain Budget for CAPEX
Full-service enterprise support to optimize, grow, and enhance your customer’s short—and long-term hardware investments.

Whether it’s digital media, big data management, or mission-critical IT solutions, organizations must develop a process to optimize, grow, and enhance short- and long-term investments. Scale Service solves the complexity with customized services purpose-built for any requirement.

  • Customized programs with up to 70% savings.
    24x7x365 support.
  • Next-business-day parts replacement.
  • On-site field engineers, domestic and international.
  • Parts testing to manufacturer specifications.
  • Level-3 OEM Trained Engineers answer all support calls.
  • FREE expert-level Health Checks.
  • Operating system support expertise.
  • System native monitoring—phone home.

Spiff Programs

With our spiff program, you’ll earn instant cash rewards for every qualifying sale, making it easier for you to boost your income while offering top-tier solutions to your customers.

  • Customized programs with up to 70% savings.
  • 24x7x365 support.
  • Next-business-day parts replacement.
  • On-site field engineers, domestic and international.
  • Parts testing to manufacturer specifications.
  • Level-3 OEM Trained Engineers answer all support calls.
  • FREE expert-level Health Checks.
  • Operating system support expertise.
  • System native monitoring—phone home.
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OEM Storage Support

Extend the ROI of your storage infrastructure into its 4th and 5th years

  • Dell EMC™
  • Isilon™
  • NetApp®
  • HPE
  • Hitachi Vantara
  • IBM
  • Nexsan

Hardware Sourcing

Grow your storage, servers and network with refurbished systems,  cost-effective upgrades or add-ons including:

  • Storage: Dell EMC™, NetApp®, Hitachi Vantara, HPE, and IBM
  • Networking: Arista, Cisco®, Brocade, Juniper Networks®, and Mellanox
  • Servers: IBM®, HPE, and
    Super Micro

Data Center Services

Complete lifecycle management of your legacy hardware with many options for:

  • ITAD
  • ITAM
  • SaaS
  • IaaS

OEM Tape Library Support

  • Storage Tek
  • Quantum
  • Spectra Logic

 

Scale Service’s buyback program helps streamline the storage refresh process—providing added ROI while ensuring secure data destruction.

Accelerate your IT Asset Disposal (ITAD) process with our commitment to a 48-hour fair market evaluation and a firm offer within 30 days of asset availability, complemented by flexible, secure data destruction services and a rewarding spiff program for sales representatives—all customizable to meet your project’s specific needs.

Benefits to your organization

  • Commitment to providing a fair market evaluation within 48 hours upon request.
  • Issuance of a firm offer and purchase order within a 30-day timeframe of pick up.
  • Data destruction and green recycling certifications.
    • In North America – HIPAA, NIST, DoD, and NSA.
    • In the EU – NAID which encompasses GDPR requirements.
  • Data wipe solutions available as part of the takeout or as a separate service.
  • Flexible approach allowing direct or partnership-based collaboration, adaptable to project needs.
  • Spiff program for sales representatives.
  • Transacting: Via partner, you or direct with your customer.
  • Commitment to providing a fair market evaluation within 48 hours upon request.
  • Issuance of a firm offer and purchase order within a 30-day timeframe of pick up.
  • Data destruction and green recycling certifications.
    • In North America – HIPAA, NIST, DoD, and NSA.
    • In the EU – NAID which encompasses GDPR requirements.
  • Data wipe solutions available as part of the takeout or as a separate service.
  • Flexible approach allowing direct or partnership-based collaboration, adaptable to project needs.
  • Spiff program for sales representatives.
  • Transacting: Via partner, you or direct with your customer.
SPEAK WITH An ENTERPRISE SUPPORT Expert
Let’s discuss your ultimate goals and how we can help you get there.